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Privacy Policy

Last updated: June 2026

The Second Spring ("we", "us", "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights over your data.

1. What We Collect

Information you provide: When you use our chat companion, take the quiz, or contact us by email, we may collect your name, email address, age range, and the health-related information you choose to share in conversation.

Usage data: We collect standard web analytics data โ€” pages visited, time spent, device type, and approximate location (country/city level). This is collected through privacy-respecting analytics tools and does not identify you personally.

Cookies: We use essential cookies to keep the site functioning and, with your consent, analytics cookies to understand how the site is used. You can manage cookie preferences at any time.

2. How We Use Your Information

  • To provide and improve the chat companion service
  • To send you information you have requested (such as newsletter or updates), only with your explicit consent
  • To understand how women use the platform so we can make it more useful
  • To respond to your enquiries and support requests

We do not use your health information for advertising. We do not sell your data to third parties. Ever.

3. AI Companion and Health Data

Conversations with our AI companion may be processed by third-party AI infrastructure providers to generate responses. These providers are bound by data processing agreements and do not use your conversations to train their models.

Please do not share information that could identify other people in your conversations. Our companion is for general health information only โ€” it is not a substitute for professional medical advice.

4. Data Storage and Security

Your data is stored on secure servers. We use industry-standard encryption for data in transit (HTTPS) and at rest. We retain data only as long as necessary for the purposes described in this policy.

No method of transmission over the internet is 100% secure. While we take all reasonable steps to protect your data, we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data ("right to be forgotten")
  • Withdraw consent at any time where processing is based on consent
  • Raise a complaint with a data protection authority

To exercise any of these rights, email us at thesecondspringofficial@gmail.com.

6. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

7. Children

Our service is intended for adult women. We do not knowingly collect data from anyone under the age of 18.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by updating the "last updated" date at the top of this page. Continued use of the service after changes constitutes acceptance of the updated policy.

9. Contact

For any privacy-related questions, please contact us at:
thesecondspringofficial@gmail.com

The Second Spring

The best of you is not behind you.

India's first private companion for women navigating perimenopause. Information and support โ€” not medical advice.

This service provides general health information only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always consult your doctor or a qualified healthcare professional.

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© 2026 The Second Spring. General health information only โ€” not medical advice.

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