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Common questions
How quickly will you respond?
We aim to respond to all enquiries within 2 business days. For urgent health concerns, please consult a doctor or gynaecologist directly — our companion is also available 24/7 for information and support.
Can I report an issue with the AI companion?
Yes — if you received inaccurate, harmful, or unhelpful information from our companion, please email us at hello@thesecondspring.com with as much detail as you can. We take this very seriously and review all reports.
I'm a journalist/researcher/healthcare professional — who should I contact?
Please email hello@thesecondspring.com with a brief description of your enquiry. We welcome collaboration with journalists covering women's health in India, researchers in this space, and healthcare professionals interested in partnering with us.
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